1. What is your understanding of the value of National Occupational Standards?
(5) I think that the NOS is a valuable guide which provides practitioners with clarification of the standards they are expected to perform. The NOS can also help the therapist to identify the ‘gaps’ in their learning and help to plan further professional development. The NOS can be a great help for the practitioner in evaluating their own practice in order to improve their professional performance.
2. Describe briefly what preparation needs to be done before a client session.
(5) Before a client session starts it is important to make sure that the facilities and environment are chosen carefully. The practice room should be safe, clean and look professional. The noises should be minimised and the temperature in the room should be considered so the client would feel comfortable and relaxed. All the necessary equipment heaters, fans, forms, etc. need to be ready and to hand. Any interruptions should be excluded except emergency cases. The practitioner needs to be dressed appropriately and professionally. The possible negative factors and the way they might affect the client should be thought through and considered, though it is best to minimise them in the first place. The Health Safety check should be ensured.
3. List what needs to be done at first session (assessment session) with your client and why.
(5) The assessment session should cover the following aspects:
I. Business-type conditions.
It is important to establish and state the following matters: ‘cooling off’ period
by signing the form the client gives the consent to be their practitioner the importance of client’s understanding what is planned to do in therapy, if needed further explanation should be provided to draw client’s attention to the fact that success cannot be guaranteed as it depends on both practitioner and client and their practitioner- client relationship to keep the record of the client’s doctor, to be provided with any type of medication the client is on (if applicable); to ensure the client informs the doctor about any changes or physical symptoms, and that the doctor does not object to complementary treatment the client should be informed about fire exits, first aid and drink provision, location of the toilet
All mentioned above should be done once. If any of the forms are signed , the client must be provided with the copy.
II. Case history, collection of further detailed information.
Further detailed information should be collated in order to establish the consent for the plan of action. The client can either fill in a second form himself or tick the boxes in the list of issues. Alternatively the practitioner can fill the form asking open-ended questions. The gained information will help to ensure that the client is in the right place, to make any referrals and to clarify what can and cannot be done.
It is very important to reassure the client that he has already taken the first steps to resolve the issues by seeking help.
4. What factors need to be considered during the process of actual therapy or coaching?
(5) During the process of actual therapy or coaching one of the main factors that should be considered is that the practitioner should facilitate client’s empowerment. It means being attentive to client’s ’voices’ and needs and to respond to a feedback accordingly. To implement this the practitioner should consider identifying and using the appropriate various counselling skills and establishing support networks for the client.
5. What needs to be considered when bringing coaching to a conclusion?
(5) When the practitioner feels that the assistance comes to an end and the client is able to carry on by him/herself, the client should be informed about it. It is necessary to do so, in...
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