Hero Honda

Topics: E-mail, Honda, Internet Pages: 7 (1407 words) Published: February 12, 2013
Unified Threat Management

Case Study

Hero Honda, New Delhi

Hero Honda, New Delhi


Hero Honda Motors Selects Cyberoam for
Reliable and Cost-effective Network Protection
In April, 1984 Hero Cycles, India and Honda Motor Company, Japan inked a joint venture and the world's single largest motorcycle company was born. Hero Honda Motors Limited (HHML) is the World No. 1 two wheeler company and one of Honda Motor Company's most successful joint ventures, globally. HHML's performance was nothing less than a revolution on two-wheels. Hero Honda has sold over 15 million motorcycles and has consistently shown a double digit growth since its inception. Today, every second, a motorcycle sold in the country is a Hero Honda.

In two decades, Hero Honda has built two world-class manufacturing facilities at Dharuhera and Gurgaon in Haryana. These facilities now churn out over 3.5 million motorbikes per year.

"Cyberoam's maximizes
Return Over Investment.
We are fully satisfied with
Cyberoam Unified Threat
Management solution.”

Mr. Avnesh Jain
(Sr. Manager, Information
Systems, HHML)

The Challenge
“Our external mail server forwards the corporate mails to the internal mail server that is deployed in our LAN over SMTP. The internal mail server is a central mail repository from where all the employees pop their individual mails. We have ISP level security which consists of a firewall, spam filter and antivirus,” Mr. Avnesh Jain (Sr. Manager, Information Systems, HHML) informed. “However, we soon found that ISP level security was inadequate.” HHML faced Internet access and security issues related to:

• Spam mails
• Malware attacks originating from mail and Web
• Web filtering
• Bandwidth choking
“HHML received around 26000 mails per day, which translated to almost 1GB of storage space. Out of these at least 70% were spam. That was around 18500 spam mails per day. The ISP was able to filter out around 50%. Still, almost 9000 mails hit our internal mail server each day.

“HHML received around
26000 mails per day; out of
these at least 70% were
spam. That was around
18500 spam mails per day.”

We did try out a few standalone, software-based spam filters with little success,” said Mr. Jain.
“Mails are the front-end for any organization. Apart from a vast number of employees, HHML also has a vast chain of dealers and service stations spread across the country. So mails exchange often got lost in the maze of spam and the business suffered. Often business mails were wrongly classified as spam false positives and deleted while spam still poured in.” Mail boxes were clogged with spam mails. All the employees based in New Delhi, Dharuhera and Gurgoan plant, POP their mails from the local mail server.


Unified Threat Management

“Cyberoam's anti-virus
solution scans SMTP, IMAP,
POP3 mail protocols and
protocols,leaving no
security gaps.”

Case Study

Approximately 9000 spam mails hitting the local mail server was simply not acceptable as:

! Downloading the legitimate mails and approximately 9000 spam mails from the external mail server to the local mail server was a painfully slow and quite frequently a frustrating process.

! Bandwidth consumption did not just increase, it shot through the roof and to keep adding bandwidth was not a viable solution.

! Once the mails reached the individual's mailboxes, they had to be checked

and deleted manually. Many times the recipients were tempted to read the spam mails and the mail processing time kept increasing at the cost of productivity.
! Legitimate mails were often lost in the maze of spam.
! The management began questioning the IT department regarding the extent of spam, which was mostly unanswerable, despite IT's best efforts.

"Our Slow browsing and low
bandwidth availability
problem was solved without
further bandwidth

! Employees...
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